For live performances taking place in our building before Monday 7 February 2022, ticket holders may be asked to present their Covid-19 Pass on entry.

If you are visiting us for a workshop, please click here.

This can be one of the following:

  • An NHS Covid-19 Pass on the NHS app demonstrating full vaccination (full vaccination means you have received both doses, plus 14 days must have passed since the second dose). Find out how to set this up on the NHS app here.
  • An NHS Covid-19 Pass on the NHS app demonstrating natural immunity, based on a positive PCR Test result within 180 days (and the 10-day self-isolation period following the result has passed). Find out how to show this on the NHS app here.
  • A negative NHS Rapid Lateral Flow Test registered online, taken within 24 hours of the show date. Customers that have taken a Lateral Flow Test will need to demonstrate their negative result by showing the email or text confirmation sent to them by the NHS, once the test result has been registered online here.

If you will be showing proof of a negative NHS Rapid Lateral Flow Test, you must register the result online before arriving at the venue. To do this, follow the steps on the Gov website here. If you haven't done this before you arrive, you will be asked to leave the queue and return once you have received an email from the NHS confirming the result has been registered.

If you, or anyone in your party, is unable to show one of the above entry requirements when prompted, that person will be asked to leave the queue and only return once they have taken and registered a negative NHS Rapid Lateral Flow Test. If you cannot provide this, no refund will be offered. However, a refund will be offered should you test positive and contact the venue 24 hours in advance of the event.

We can't supply customers with NHS Rapid Lateral Flow Tests at the venue. To find a list of pharmacies near you where you can pick up free tests, click here.

Our Front of House team will be working hard to get audiences in to our venue as quickly as possible, so please arrive in good time. This is new to us all, so we really appreciate your patience and understanding at this time.

If you have any queries please email or call 020 7739 6176.