Access For All
BSL Interpretation
Audio Description
Captioning
Non-Verbal Performances
Relaxed Performances
Touch Tours
Reduced Capacity Performances

Shoreditch Town Hall is committed to providing a welcoming environment, working to positively improve the experience for our visitors with disabilities as much as possible within the limitations of our Grade II listed building.

You can now let us know online if you have any access requirements. Simply click here to log into your Shoreditch Town Hall account and update your details.

Getting Here

380 Old Street
London
EC1V 9LT

Call: 020 7739 6176

Main Building Entrance (Via Stairs): ///voices.honest.plus

The Ditch Entrance (Via Stairs): ///cloud.swan.squad

Street Level Lift (to enter the Main Building and The Ditch): ///cakes.reap.point

Lift Use and Wheelchair Users

We can offer visitors a passenger lift providing step-free access to the basement (The Ditch), ground (Council Chamber, Mayors Parlour) and first floors (Assembly Hall stalls, Large, Medium and Small Committee Rooms) alongside our existing provision of a platform lift from the street to the main foyer. The Assembly Hall stalls can be accessed step-free, however our balcony on the second floor is only accessible via 66 steps with one rest area.

We always endeavour to position wheelchair users as close to the action as possible, ensuring the best sightlines are achieved. If you would like to book a wheelchair space for any of our other shows, then please get in touch by emailing info@shoreditchtownhall.com or calling us on 020 7739 6176.

Assistance Dogs and Companion Animals

Assistance dogs are always welcome at Shoreditch Town Hall. If you require the support of other companion animals, please get in touch ahead of your visit so we can ensure we are prepared to accommodate them.

Parking and Travel

We have a nearby loading bay which allows up to 3 hours parking for blue badge holders. Cars and taxis can drop off directly outside the building.

The closest station with step free access is Shoreditch High Street Overground Station, which is 0.4 miles from Shoreditch Town Hall.

Buses stopping directly outside the building include the 55, 243 and N55.

Facilities

We have gender-neutral accessible toilets with baby changing facilities. These toilets are located on the ground floor.

Seat Dimensions

Please find seat sizes for our theatre shows below.

Assembly Hall stalls & Council Chamber seating:
17.2 inches wide, 17.5 inches deep, with removable armrests.

Assembly Hall Balcony seating:
16 inches wide, 17 inches deep, no arm rests.

All other spaces use folding chairs with no arm rests. Some of our shows may have bespoke seating such as benches - these will always be specified on the show page. If you have any questions, or if we can reserve a specific seat for you, you can give us a call on 020 7739 6176 or email info@shoreditchtownhall.com

Quiet Space

Our Quiet Space is available during performances for anyone who needs it. This is a signposted room off of the foyer, on the same level that you will enter the building on. Please speak to a member of staff if you need any help finding the space.

Accessible Performances

We are making more events accessible to a wider audience where possible, through a range of assisted formats: British Sign Language Interpretation, Audio Description, Captioning, Relaxed Performances, Non-Verbal Performances and pre-event Touch Tours. To find out more please click on the tabs to the left of this page.

We offer complimentary tickets for those who require an accompanying companion to performances and events that are a part of our cultural programme. Our venue hosts external promotions that may have different ticket structures which sometimes means we're unable to offer complimentary tickets.

If we can do anything to make your visit more enjoyable, or if you have any ideas about what we could do better, or if you just want to know more about our access facilities, you can give us a call on 020 7739 6176 or email info@shoreditchtownhall.com

3D Tour

You can familiarise yourself with our building and the spaces you might be visiting using our 3D tour. This tool has a handy ruler for you to use if you need to take specific measurements of parts of our building.

During British Signed Language (BSL) interpreted performances a trained BSL signer will stand to one side of the stage and interpret the script used by the performers at the same time as it is being performed.

Check back later for upcoming BSL Interpreted Performances.

Audio description is live verbal commentary on the visual elements of a production delivered in-between dialogue on stage.

Check back later for upcoming Audio Described Performances.

Captioning converts the spoken word, song and sound effects into text on stage.

Check back later for upcoming Captioned Performances.

Non-Verbal performances mean no spoken text is used, and instead the focus is on movement. Music and sound are used throughout to support the narrative.

Check back later for upcoming Non-Verbal Performances.

Relaxed Performances welcome all those with learning disabilities and/or additional sensory and communication needs, or anyone else who prefers to attend performances in a more informal environment. During the show, audience members should feel comfortable making noise and moving around as and when they need to in a friendly environment.

Check back later for upcoming Relaxed Performances.

Touch tours give people who are blind or partially sighted access to the venue, stage and set before a performance as a way to provide them with extra details to allow them to engage with the production.

Check back later for upcoming Performances with Touch Tours.

Performances with a reduced capacity means audience members will be able to sit far apart from one another, allowing for more space between individuals and groups. Our front of hour staff will be wearing face coverings, and we ask that audience members wear a face covering during this performance.

Check back later for upcoming Reduced Capacity Performances.