Access For All
BSL Interpretation
Audio Description
Captioning
Relaxed Performances
Touch Tours
Reduced Capacity Performances

Shoreditch Town Hall is committed to providing a welcoming environment, working to positively improve the experience for our visitors with disabilities as much as possible within the limitations of our Grade II listed building.

You can now let us know online if you have any access requirements. Simply click here to log into your Shoreditch Town Hall account and update your details.

Getting Here

380 Old Street
London
EC1V 9LT

Call: 020 7739 6176

Main Building Entrance (Via Stairs): ///voices.honest.plus

The Ditch Entrance (Via Stairs): ///cloud.swan.squad

Street Level Lift (to enter the Main Building and The Ditch): ///cakes.reap.point

Lift Use and Wheelchair Users

We can offer visitors a passenger lift providing step-free access to the basement (The Ditch), ground (Council Chamber, Mayors Parlour) and first floors (Assembly Hall stalls, Large, Medium and Small Committee Rooms) alongside our existing provision of a platform lift from the street to the main foyer. The Assembly Hall stalls can be accessed step-free, however our balcony on the second floor is only accessible via 66 steps with one rest area.

We always endeavour to position wheelchair users as close to the action as possible, ensuring the best sightlines are achieved. If you would like to book a wheelchair space for any of our other shows, then please get in touch by emailing info@shoreditchtownhall.com or calling us on 020 7739 6176.

Assistance Dogs and Companion Animals

Assistance dogs are always welcome at Shoreditch Town Hall. If you require the support of other companion animals, please get in touch ahead of your visit so we can ensure we are prepared to accommodate them.

Facilities

We have gender-neutral accessible toilets with baby changing facilities.

Parking and Travel

We have a nearby loading bay which allows up to 3 hours parking for blue badge holders.

The closest station with step free access is Shoreditch High Street Overground Station, which is 0.4 miles from Shoreditch Town Hall.

Buses stopping directly outside the building include the 55, 243 and N55.

Accessible Performances

We are making more events accessible to a wider audience where possible, through a range of assisted formats: British Sign Language Interpretation, Audio Description, Captioning, Relaxed Performances and pre-event Touch Tours. To find out more please click on the tabs to the left of this page.

We offer complimentary tickets for those who require an accompanying companion.

If we can do anything to make your visit more enjoyable, or if you have any ideas about what we could do better, or if you just want to know more about our access facilities, you can give us a call on 020 7739 6176 or email info@shoreditchtownhall.com

3D Tour

You can familiarise yourself with our building and the spaces you might be visiting using our 3D tour below.

During British Signed Language (BSL) interpreted performances a trained BSL signer will stand to one side of the stage and interpret the script used by the performers at the same time as it is being performed.

Please check back soon for upcoming BSL Performances.

Audio description is live verbal commentary on the visual elements of a production delivered in-between dialogue on stage.

Upcoming Audio Described Performances:

GROOVE

Outbox Theatre

Offsite at Oxford House, Bethnal Green

Saturday 1 October at 3pm

If you would like to book tickets for this show you can call us on 020 7739 6176 or book as usual, and get in touch to let us know using the same number, or drop us an email via info@shoreditchtownhall.com.

Book here

Captioning converts the spoken word, song and sound effects into text on stage.

Upcoming Captioned Performances:

GROOVE

Outbox Theatre

Offsite at Oxford House, Bethnal Green

20 September - 1 October

Outbox Theatre are working with The Difference Engine to provide captioning for their production of GROOVE. The Difference Engine enables audiences to receive captions on their own mobile devices via a free app or browser. More information on using The Difference Engine can be found here.

Captioning can be provided at any performance of GROOVE, subject to audience request. Please do get in touch with info@shoreditchtownhall.com if you would like captioning to be activated at the performance you are attending.

Book here.

Relaxed Performances welcome all those with learning disabilities and/or additional sensory and communication needs, or anyone else who prefers to attend performances in a more informal environment. During the show, audience members should feel comfortable making noise and moving around as and when they need to in a friendly environment.

Upcoming Relaxed Performances:

GROOVE

Outbox Theatre

Offsite at Oxford House, Bethnal Green

20 September - 1 October

All performances of GROOVE are in relaxed conditions. This means that:

  • You are free to move around, make noise and come and go during the show.
  • Latecomers are admitted to every performance.
  • There are ear defenders available. Please note that this is not a sensory-adapted performance, and light and sound effects have not been changed.
  • A break out space will be provided for guests who may need time away from the performance space.

Book here.

Touch tours give people who are blind or partially sighted access to the venue, stage and set before a performance as a way to provide them with extra details to allow them to engage with the production.

Upcoming Performances with Touch Tours:

GROOVE

Outbox Theatre

Offsite at Oxford House, Bethnal Green

Saturday 1 October at 3pm

Ahead of this performance, there will be a FREE touch tour at 1.45pm describing the set, props and characters for visually impaired audiences. You can book this online when you book your GROOVE ticket, or get in touch by phone on 020 7739 6176 or email via info@shoreditchtownhall.com.

Book here

Performances with a reduced capacity means audience members will be able to sit far apart from one another, allowing for more space between individuals and groups. Our front of hour staff will be wearing face coverings, and we ask that audience members wear a face covering during this performance.

Upcoming Reduced Capacity Performances:

GROOVE

Outbox Theatre

Offsite at Oxford House, Bethnal Green

Saturday 24 September at 3pm

You can book here

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