Sometimes those pesky Crackles can muddle up our online sounds too. Here are some tips that can help you enjoy the show:
You'll need to log in to access this content; it's the same username and password that you used to buy your ticket.
Once you've logged in, you'll be automatically re-directed back to the show page. You can see if you're logged in by checking your name and e-mail is displayed in the top-right of the page.
If you have any issues, try refreshing or reloading the page.
We check to see whether or not you've bought a ticket for today's showings. If you haven't yet got a ticket, you can buy one here.
Tickets last for 72 hours from the start of the event; for example, if you booked for a Monday morning showing, you will be able to listen to the show until Thursday morning. If you need to listen to the show again after this time, you'll need to get another ticket.
If you've tried everything above and still need help, you can get in touch by emailing firstname.lastname@example.org or by calling 020 7739 6176.
Our current hours are 10am - 6pm Monday - Friday.